ABOUT & CREDENTIALS
Senior Operational Leadership Grounded in Law
Riffat Ramzan CMgr MCMI, GDL, HNC
Senior Court Support Consultant
Thornley Maison was established to bring executive discipline, procedural clarity, and structured lay support to self-represented litigants navigating civil, family, and criminal court proceedings.
Grounded in over two decades of senior operational leadership across criminal justice, court services, and public sector delivery, Riffat brings an exceptionally structured, meticulous approach to court file preparation, bundle compliance, and lay consultancy.
Key Credentials & Professional Experience
Chartered Manager (CMgr MCMI):
Level 5 Leadership & Management (Distinction) combined with formal Chartered Manager status. This ensures strict governance, administrative precision, and risk management across every case file.
Graduate Diploma in Law (GDL):
Formal legal education (BPP Law School) grounded in public law, civil/family procedure, and criminal litigation, backed by practical experience as a Senior Paralegal and Barrister’s Clerk.
Senior Justice Leader:
Over 20 years managing national court and enforcement operations, multi-agency stakeholder liaison, and statutory justice workflows across the Probation Service, Police Forces, Youth Justice Teams, the Home Office, the Ministry of Justice, and major government delivery partners (including Serco, Capita, and G4S).
International Justice Advisory Experience:
Appointed as a Ministry of Justice Expert for an EU Twinning Project, bringing top-tier professional standards and meticulous attention to detail to every legal document and court preparation.
Breach Proceedings & Case Preparation:
Extensive operational experience managing court breach processes and preparing fully compliant file bundles for hearings. This ensures your evidence is clearly organised, procedural irregularities are identified, and court submissions are structured effectively.
McKenzie Friend Support:
Successfully completed formal training with McKenzie Friend UK Network Ltd, delivering structured lay consultancy, in-court assistance, and professional support for litigants in person.
Vetting, Compliance & Governance
Security Vetted:
Formally vetted with active UK Security Clearance (SC Cleared through November 2027)
Data Protection:
Registered with the Information Commissioner's Office (ICO Registration: ZC255497)
DBS Checked:
Basic Disclosure & Barring Service Clearance